Why is my bill so high?

If your electric bill is still high, there is a probability that your solar system is not working correctly and can be producing zero generation. This requires a full system check, which can be done by one of our electrical technicians. Once the cause of the problem is found, we can assist with making any repairs your system may need.

Why is my roof leaking? Can solar cause leaks?

If you are a victim of a leaky roof and have solar, there is a chance that water is entering your home and can be damaging your insulation and sheetrock. It is recommended to have one of our roofing specialists complete a full roof leak evaluation. Our roofing specialists are fully qualified to diagnose and repair any roof leaks present in your home. There is a chance that your solar system was not installed properly and not appropriately sealed during installation. During your solar installation, many roof penetrations were made into the roof in order to support your solar system. If they are not done correctly, they can cause significant problems down the road.

What happens if I need a new roof?

If a new roof is needed, your solar system will need to be removed before the roof shingles are torn down. Our coordination team will be glad to work alongside your roofing contractor to schedule the removal of the solar system, your re-roof, and your solar reinstallation.

What happens if I need a new roof?

If a new roof is needed, your solar system will need to be removed before the roof shingles are torn down. Our coordination team will be glad to work alongside your roofing contractor to schedule the removal of the solar system, your re-roof, and your solar reinstallation.

Can I add a battery back up?

Currently, there are a couple of solutions for battery back up. Feel free to call our sales department for further consultation and assistance.

How can I make sure I keep generating income from my system?

If you have a solar monitoring device, this will track your daily kW production in order to monitor and reference daily usage and/or generation. If you believe your monitoring device is not working correctly, our technicians can get your monitoring device back up and running.

How can I make sure I keep generating income from my system?

If you have a solar monitoring device, this will track your daily kW production in order to monitor and reference daily usage and/or generation. If you believe your monitoring device is not working correctly, our technicians can get your monitoring device back up and running.

Why did my solar system stop working?

There are a few different reasons why a solar system can stop producing. The wiring connections can come undone caused by the expansion and contraction of the wires, there can be internal issues with your solar system due to failing electronics, and the most common problem is chewed up wires due to wildlife.

What does general O&M stand for?

O&M stands for Operations and Maintenance. We will stand by you from the beginning until the end of project completion. We will handle your permits, inspections, and any back-end scheduling and paperwork needed.

What do I need to do to keep a healthy system?

It is recommended to have a technician complete a full evaluation check-up of your system at least once a year. We will test everything from your electrical connections to your monitoring software and provide a report to you on how the system is functioning.

There is snow damaging my gutters, what should I do?

Our team can provide a quote for a snow guard solution. This will alleviate your gutters from being damaged and avoid the need to purchase new ones. There are different sizes that we can provide for you to fit your custom needs.

My leasing company won’t answer, what do I do?

If you know who your leasing company is, we would be glad to call them to find out more information on your solar power system and to solve whatever issues it is having.

Why did my solar system stop working?

There are a few different reasons why a solar system can stop producing. The wiring connections can come undone caused by the expansion and contraction of the wires, there can be internal issues with your solar system due to failing electronics, and the most common problem is chewed up wires due to wildlife